Cancellation Policy

Cancelling your order

You can cancel an order for a full refund (including shipping and tax) if you contact us within 12 hours of placing it and before it has shipped. Email contact@kiddoskingdom.store or call (714) 740-7452 with your order reference and the email address used at checkout. We will confirm the cancellation by email.

If your order has already shipped, it can no longer be cancelled, but you can return it under our Return Policy.

Changing your order

To change an item, quantity, or shipping address, contact us as soon as possible. We can make changes only before the order ships. If a change is not possible, we can cancel the order (within the cancellation window) so you can place a new one.

Cancellations by us

We may cancel an order if an item is out of stock, there is a pricing or product information error, we cannot verify payment, we suspect fraud, or the order does not meet our restrictions. We will email you and refund the full amount paid.

Subscriptions, pre-orders, bookings, and services

We do not offer subscriptions, memberships, recurring billing, pre-orders, bookings, reservations, or services. Every purchase is a one-time payment for physical products, so there is nothing to unsubscribe from. If we introduce any of these in the future, their cancellation terms will be shown before purchase.